Refund And Returns Policy
IKSHAOFFICIAL Refund and Return Policy
Welcome to IKSHAOFFICIAL! We are dedicated to ensuring you have a fantastic experience with our women’s clothing and accessories. However, we understand that sometimes things don’t go as planned. That’s why we have a straightforward refund and return policy.
Time Frame for Return:
You have 7 days from the date of receiving your product to initiate a return or exchange.
Conditions for Return and Exchange:
- Incorrect Size: If the size of the product doesn’t fit you, we offer an exchange for the same product in the correct size.
- Damaged Product: In the rare event you receive a torn or damaged product, we will replace it with the same item in perfect condition.
- Wrong Product Received: If you receive a different product than what you ordered, we will promptly send you the correct item.
Refund Process:
The refund will be processed in 5-7 business days.
Refund will be credited to customer account within 7 business days.
Exchange Policy:
Exchanges are only available for size issues.
The exchange product will be delivered to the customer in 7 working days.
Shipping Costs:
Please note that shipping costs are charged separately and are included in your invoice.
Exceptions:
Our return and exchange policy applies to all products with no exceptions.
Contact Information:
For any queries regarding returns, refunds, or exchanges, please reach out to us at diksha@ikshaofficial.com. We are here to help!
Thank you for choosing IKSHAOFFICIAL. We value your satisfaction and are committed to providing you with quality products and services.
